Shift Supervisor: Craft Coffee Leader

Starbucks Corp.; Town of Brookfield (WI); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage – Starbucks College

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every shift delivers a welcoming experience and high-quality beverages. You will guide team members, uphold store standards, and support a safe, friendly environment for the local community.

This role emphasizes guest service, teamwork, and the ability to manage tasks efficiently during peak times, with flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Attendance and punctuality with or without accommodation.
• Flexibility to work mornings, evenings, weekends, nights and holidays.
• Adherence to store policies and standards including beverage/food quality, cash handling, safety and security.
• Minimum six months interacting with customers in a role.
• Prepare beverages/food to standard recipes or customized for customers.
• Minimum six months experience delegating tasks to two or more staff.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space for customers.
• Coach and guide team members to ensure quality beverages and service.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every shift delivers a welcoming experience and high-quality beverages. You will guide team members, uphold store standards, and support a safe, friendly environment for the local community.

This role emphasizes guest service, teamwork, and the ability to manage tasks efficiently during peak times, with flexible hours including mornings, evenings, weekends, and holidays.