Shift Supervisor - Craft Coffee Leader

Starbucks Corp.; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Tuition coverage

Paid vacation

Holiday pay

Job summary

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach colleagues, maintain beverage quality, and uphold store standards to brighten every guest experience.

The role emphasizes strong communication, teamwork, and customer service while supporting daily operations and safety policies. Union practices and benefits support growth and retention.

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Direct the work of others and lead with craft and heart during your shift.
• Ensure quality beverages and food products and maintain store safety and cleanliness.
• Coach and delegate tasks to team members to meet store goals.
• Deliver exceptional customer service and build positive relationships with guests.

Skills

Customer service

Team leadership

Food & beverage prep

Cash handling

Safety compliance

Staff coaching

Communication

Interpersonal skills

Job description

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach colleagues, maintain beverage quality, and uphold store standards to brighten every guest experience.

The role emphasizes strong communication, teamwork, and customer service while supporting daily operations and safety policies. Union practices and benefits support growth and retention.