Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; New York (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company in New York is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise a team, coach partners, and uphold quality beverages and food while maintaining store safety and excellent customer service.

The role offers growth opportunities and a comprehensive benefits package, including health, retirement plans, and tuition coverage. Flexible hours and a supportive team culture are emphasized.

Qualifications

• Maintain regular attendance and punctuality with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, and holidays.
• Prepare beverages/food to standard recipes or customized for customers.
• At least 6 months experience interacting with customers and delegating tasks to others.
• Direct, coach and motivate team to meet store standards.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food, cash handling and store safety.
• Direct and coordinate tasks of 2+ teammates during shifts.
• Provide coaching and development opportunities for partners.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Attendance & punctuality

Cash handling

Tools

POS system

Job description

Starbucks Coffee Company in New York is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise a team, coach partners, and uphold quality beverages and food while maintaining store safety and excellent customer service.

The role offers growth opportunities and a comprehensive benefits package, including health, retirement plans, and tuition coverage. Flexible hours and a supportive team culture are emphasized.