Shift Supervisor: Craft Coffee Lead & People Coach

Starbucks Corp.; Dubuque (IA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan with company match

Bean Stock equity program

Paid vacation

Job summary

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, ensuring a warm coffeehouse environment for the community. You will oversee daily operations, coach team members, and ensure quality beverages and food while handling cash with care.

The role offers a chance to develop professionally, with a focus on teamwork, reliability, and exceptional guest service across flexible hours including mornings, evenings, weekends, holidays, and night shifts.

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to two or more employees.
• Experience preparing beverages/food to standard recipes or customized for customers.

Responsibilities

• Lead shift operations with a focus on craft and heart to create a welcoming space.
• Prepare beverages and food to standard recipes or customized for customers.
• Oversee cash handling and POS procedures.
• Coach and delegate tasks to team members and maintain store safety and security.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage prep

Training & coaching

Flexible scheduling

Attendance reliability

Retail knowledge

Tools

POS system

Job description

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, ensuring a warm coffeehouse environment for the community. You will oversee daily operations, coach team members, and ensure quality beverages and food while handling cash with care.

The role offers a chance to develop professionally, with a focus on teamwork, reliability, and exceptional guest service across flexible hours including mornings, evenings, weekends, holidays, and night shifts.