Shift Supervisor: Craft Coffee & Community Leadership

Starbucks Corp.; Albuquerque (NM); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Tuition Assistance

Paid Vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and a welcoming space for customers. You will direct the team, coach staff, and uphold safety and store policies while delivering excellent service.

The role emphasizes teamwork, quick learning, and strong interpersonal skills in a retail environment. Starbucks offers extensive benefits and development opportunities for partners across locations.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• Prepare and coach the preparation of beverages and food to standard recipes or customer customizations.
• At least six months of experience delegating tasks to others and coordinating two or more employees.
• Meet store operating policies, ensure quality beverages and food, and maintain cash handling and safety.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Direct the work of team members and coordinate tasks during shifts.
• Coach and train staff to prepare drinks and food to standard recipes and customer specifications.

Skills

Team leadership

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Customer interaction experience

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and a welcoming space for customers. You will direct the team, coach staff, and uphold safety and store policies while delivering excellent service.

The role emphasizes teamwork, quick learning, and strong interpersonal skills in a retail environment. Starbucks offers extensive benefits and development opportunities for partners across locations.