Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Macedonia (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Parental leave

Vacation time

401(k) matching

Bean Stock program

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations and create a welcoming space for customers and partners alike. You will coach team members, ensure beverage and food quality, and uphold store standards during your shift.

The role emphasizes guest service, safety, and collaboration within a fast-paced retail environment, with comprehensive benefits and growth opportunities for partners.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to store needs.
• Clear, effective oral communication.
• Knowledge of the retail environment and customer service.
• Strong interpersonal skills for teamwork and guest interactions.
• Ability to work as part of a team.
• Ability to build relationships with customers and colleagues.

Responsibilities

• Lead store operations during shifts with craft and heart.
• Ensure quality beverages and food to standard recipes.
• Manage cash handling and store safety procedures.
• Provide excellent customer service and respond to guest needs.
• Coach and delegate tasks to team members to maintain smooth operations.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations and create a welcoming space for customers and partners alike. You will coach team members, ensure beverage and food quality, and uphold store standards during your shift.

The role emphasizes guest service, safety, and collaboration within a fast-paced retail environment, with comprehensive benefits and growth opportunities for partners.