Shift Supervisor — Craft Coffee & Community Leader

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) employer match

Tuition assistance

Job summary

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store atmosphere for the community.

You will supervise team members, coach beverage and food preparation to standard recipes, and uphold store policies, safety, and exceptional customer service during shifts. The role emphasizes collaboration, communication, and helping partners grow through Starbucks' benefits and development opportunities.

Qualifications

• Maintain regular attendance and punctuality.
• Available for flexible hours including mornings, evenings, weekends, and holidays.
• Meet store policies and standards, including cash handling and store safety.
• Six months of experience in customer-facing roles.
• At least six months of experience delegating tasks to and coordinating two or more employees.

Responsibilities

• Lead and coach the team to prepare beverages and food to standard recipes.
• Ensure quality customer service and store safety during shifts.
• Direct shift operations and delegate tasks to staff.

Skills

Customer service

Leadership

Team management

Communication

Retail knowledge

Job description

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store atmosphere for the community.

You will supervise team members, coach beverage and food preparation to standard recipes, and uphold store policies, safety, and exceptional customer service during shifts. The role emphasizes collaboration, communication, and helping partners grow through Starbucks' benefits and development opportunities.