Shift Supervisor - Convenience Store

Shakopee Mdewakanton Sioux Community (SMSC); Prior Lake (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, life and disability insurance

401(k) retirement plan

Paid time off

Discounts on childcare and fuel

Tuition reimbursement

Job summary

A community convenience store is seeking a full-time leader to supervise operations during shifts, ensuring high customer service and efficient team management. Responsibilities include staff coaching, task prioritization, and handling inquiries. The role requires a high school diploma and supervisory experience in retail or similar environments. Enjoy competitive weekly pay, health insurance, 401(k) plans, and various perks like discounts on childcare and free uniforms.

Qualifications

• One or more years of experience in a supervisory role in retail, restaurant, or convenience store.
• Ability to pass basic math test.
• Physical abilities to perform the required job duties with or without accommodations.
• Basic math and cash register knowledge.
• Ability to lift up to 50 lbs and be on feet most of the shift.

Responsibilities

• Provide leadership, supervision, and direction for convenience store during assigned shift.
• Ensure efficient labor utilization and adherence to policies.
• Coaches department staff on policies, procedures, and customer service.
• Support store safety, sanitation and policies.
• Ensure stock, displays and merchandise meet plan.
• Perform cashiering and stocking as needed.
• Manage shift deposits, sales information and equipment checks.
• Oversee receiving, ordering groceries and related items.

Skills

Leadership

Customer service

Communication

Basic PC skills

Cash handling

Team coaching

Education

High school diploma

Tools

Microsoft Office

Job description

Come join a culture that offers opportunities that are exciting, rewarding, and inspiring! Bring your leadership skills and meet new people working in our community convenience store. This is a Full-time opportunity. Enjoy weekly pay, career growth opportunities, and free uniforms. Whatever your career goals may be, let SMSC help get you there!

Job Overview

Provide leadership, supervision and direction for convenience store during assigned shift. Responds to and resolves customer inquiries and concerns, while maintaining a high level of customer service.

Shift

3:00pm to 11:00pm - Including weekends (Saturday's and Sunday\'s)

Create Your Path: The Work You\'ll Do

• Prepares, directs and supervises employee assignments to ensure efficient labor utilization and effectiveness in meeting store objectives. Effectively communicates tasks and priorities.
• Follows up to ensure proper task completion and adheres to store and department policies and procedures. Responsible MOD providing quality customer service, making quality decisions while keeping within policies and procedures.
• Responds to and resolves customer inquiries and concerns, while maintaining a high level of customer service.
• Coaches department staff on policies, procedures, customer service, and job responsibilities.
• Supports store safety and sanitation programs.
• Ensures that store products and displays are of proper quality and are properly stocked and merchandised to plan.
• Performs cashiering and stocking duties as needed.
• Manages all aspects of shift operation; including verifying deposits and sales information and ensuring that all store equipment operates correctly.
• Scanning deliveries from vendors into handheld PC. Ordering groceries, tobacco, cigarettes and a variety of other products sold in the store.
• Leads, mentors, coaches, provides guidance support and motivation to their staff.
• Prepares performance reviews, team building activities, handles employee performance management with input and partnership from Store Manager. Consistent in in-the-moment coaching and occasional development coaching. Will participate in hiring and termination activities in collaboration with the Store Manager.
• Responsible for training, managing attendance, timecards, and scheduling of team members.

Job Requirements

• High school diploma.
• One or more years of experience in a supervisory role in retail, restaurant or convenience store.
• Basic PC skills, including knowledge of Microsoft Office.
• Exceptional communications skills: ability to communicate clearly, both verbally and in writing, to a variety of audiences.
• Ability to pass basic math test.
• Working knowledge of cash register operations.
• Has the physical abilities to perform the required job duties with or without accommodations, including on feet 90% of time.
• Capacity to handle and lift up to 50 lbs. as needed.

Outstanding Benefits & Awesome Perks

Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.

Who We Are

The Shakopee Mdewakanton Sioux Community contributes both time and financial resources across the region, state, and country. The SMSC has donated more than $400 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC\'s Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties, and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative that organizes various opportunities in the local community. To empower its team members to take part in the Dakota tradition of giving, the SMSC provides paid hours to team members to volunteer at events. Learn more at shakopeedakota.org