Shift Supervisor - Coffeehouse Craft & Team Leadership

Starbucks Corp.; Seattle (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. You will guide team members, maintain quality beverages and food to standard recipes, and uphold store policies with strong customer service and safety awareness.

Ideal candidates bring 6+ months of customer-facing experience and the ability to delegate tasks across a 2+ person team, while delivering a warm, engaging guest experience through effective

Qualifications

• 6+ months of experience interacting with customers and fulfilling requests.
• At least 6 months experience delegating tasks and coordinating a team of 2+ employees.
• Ability to coach and prepare beverages/food to standard recipes or customer specs.

Responsibilities

• Lead shift operations with craft and heart to welcome customers.
• Direct and coach team members to ensure quality beverages and food and store safety.
• Maintain attendance, punctuality, and adherence to store policies during shifts.

Skills

Directing others

Oral communication

Retail knowledge

Teamwork

Customer service

Interpersonal skills

Problem solving

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. You will guide team members, maintain quality beverages and food to standard recipes, and uphold store policies with strong customer service and safety awareness.

Ideal candidates bring 6+ months of customer-facing experience and the ability to delegate tasks across a 2+ person team, while delivering a warm, engaging guest experience through effective