Shift Supervisor: Coffee Craft & Team Leader

Starbucks Corp.; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Paid Vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring high-quality beverages and food while maintaining a welcoming community space. You will coach team members, delegate tasks, and uphold store standards with a focus on safety and customer satisfaction.

The role requires 6 months of customer-facing experience, strong communication, and teamwork. A flexible schedule including early mornings, evenings, weekends, and holidays is expected, with comprehensive

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and delegate tasks to two or more employees.
• Effective oral communication skills and teamwork abilities.
• Knowledge of the retail environment and strong interpersonal skills.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming coffeehouse.
• Prepare and coach the preparation of beverages and food to standard recipes, including substitutions.
• Direct and coordinate the tasks of team members to deliver quality service.
• Maintain store safety, cash handling, and adherence to policies.
• Foster customer relationships and a positive community presence.

Skills

Customer service

Food & beverage prep

Staff coaching

Delegation

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring high-quality beverages and food while maintaining a welcoming community space. You will coach team members, delegate tasks, and uphold store standards with a focus on safety and customer satisfaction.

The role requires 6 months of customer-facing experience, strong communication, and teamwork. A flexible schedule including early mornings, evenings, weekends, and holidays is expected, with comprehensive