Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Rancho Santa Margarita (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

401(k) matching

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food, and delivering a welcoming, community-focused experience.

You will coach team members, delegate tasks, and maintain store policies and safety standards while providing exceptional customer service. The ideal candidate has at least six months of experience directing others and interacting with customers, with flexibility to work early mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position requiring constant interacting with and fulfilling customer requests.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.

Responsibilities

• Direct the work of others and coach the preparation of beverages and food.
• Ensure quality beverages and food products while following store policies and safety standards.
• Provide a welcoming, community-focused store environment and lead with craft and heart.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food, and delivering a welcoming, community-focused experience.

You will coach team members, delegate tasks, and maintain store policies and safety standards while providing exceptional customer service. The ideal candidate has at least six months of experience directing others and interacting with customers, with flexibility to work early mornings, evenings, weekends, and holidays.