Shift Supervisor at Starbucks (JFK Airport Terminal 6)

Paycom - ATS; New York (NY); On-site; USD 29,000 - 37,000; Full time

Job summary

Villa Restaurant Group is opening a new Starbucks at JFK Airport Terminal 6. We're looking for shift supervisors who can lead a team, take care of our guests, and keep service running smoothly.

You'll supervise during shifts, coach baristas on drink quality and guest service, handle guest concerns, and assist with opening/closing tasks, cash handling, stocking, and cleanliness. Availability for early mornings, evenings, weekends, and holidays is required.

Qualifications

• Experience leading a team in food service, coffee, retail, or hospitality.
• Strong communication and problem-solving skills.
• Hands-on approach; stay organized under pressure.
• Availability for early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead the team during your shift and keep service on track.
• Coach baristas on drink quality, customer service, and daily routines.
• Handle guest concerns and jump in when things get busy.
• Help with opening or closing tasks, cash handling, stocking, and cleanliness.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Job description

Job Details

Job Location: 4256 VRG Terminal 8 LLC - Queens, NY 11430, Salary Range: $21.25 - $27.17 Hourly, Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, Zaros Bakery, etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.

Villa Restaurant Group is opening a new Starbucks at JFK Airport Terminal 6. We're looking for shift supervisors who can lead a team, take care of our guests, and keep service running smoothly.

What you'll do

• Lead the team during your shift and keep service on track
• Coach baristas on drink quality, customer service, and daily routines
• Handle guest concerns and jump in when things get busy
• Help with opening or closing tasks, cash handling, stocking, and cleanliness

What you'll need

• Experience leading a team in food service, coffee, retail, or hospitality
• Strong communication and problem-solving skills
• A hands-on approach and the ability to stay organized under pressure
• Availability for early mornings, evenings, weekends, and holidays

Job Fair

Friday, October 2, 2026 | 10:00 AM-2:00 PM

Marriott New York JFK Airport Hotel

135-25 142nd St, Jamaica, NY 11436

Please dress in business casual attire and bring two forms of ID and a hard copy of your resume. Digital resumes will not be accepted. Interviews are first come, first served.

Villa Restaurant Group is an Equal Employment Opportunity Employer.