Shift Supervisor - Afternoon Shift

Family Group; Emsworth (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Prescription coverage

Dental and vision plans

Flexible spending account (FSA)

Legal assistance

Cyber security coverage

Retirement savings plan with employer

Employer-paid short-term and long-term

Free life insurance and AD&D

Additional voluntary life insurance

Mileage and expense reimbursement

Vacation time

Sick time

12 paid holidays

Employee assistance program (EAP)

Job summary

Holy Family Institute in the Pittsburgh region seeks a Shift Supervisor for the Afternoon shift to support the Journey of Hope LTFC program. You will supervise staff, coordinate daily operations, and ensure documentation and safety protocols are followed.

This full-time role requires a Bachelor's or 60 credit hours in a human services field, state clearances, and the ability to manage crises, de-escalate youth, and lift up to 50 lbs.

Qualifications

• Bachelor’s degree in human service field, or Associate degree or 60 credit hours from an accredited college or university.
• Act 33/34 and FBI clearances.
• Must be at least 21 years old.
• Ability to passively physically restrain a child if necessary.
• Ability to stay awake for entire working shift.
• Ability to verbally de-escalate children during a crisis situation.
• Ability to lift or push a minimum of 20 lbs. by themselves or up to 50 lbs. with assistance.

Responsibilities

• Supports program operations by assisting with evaluation, implementation of needs, monitoring staff schedules, and following daily routines.
• Carries out administrative duties, including observations, consultation forms, reports, and ensuring documentation is completed accurately and on time.
• Provides leadership and supervision to staff, offering real-time guidance, feedback, and addressing conflicts or disciplinary issues in collaboration with supervisors.
• Assists with staff development through orientation, training, performance monitoring, evaluations, and facilitating team and transition meetings.
• Demonstrates strong leadership by maintaining professionalism, promoting teamwork, resolving conflicts constructively, and completing tasks efficiently.
• Ensures a safe, structured, and supportive environment by maintaining appropriate supervision, following behavioral plans (HART Model/ISP), and modeling positive interactions.
• Promotes a family-like environment by supporting daily living activities, respecting cultural/religious backgrounds, and engaging youth in meals and group activities.
• Models and teaches appropriate social and conflict resolution skills while using approved behavioral interventions and crisis management techniques.
• Maintains safety and compliance by supervising medication administration, responding to emergencies, securing hazards, and following all policies and procedures.
• Oversees care of resources and property, including maintaining cleanliness, managing supplies and funds, and reporting maintenance or safety concerns.
• Completes and reviews all required documentation, including incident reports, medical records, and logs, ensuring accuracy and timely submission.
• Supports youth well-being and development by coordinating medical care, assisting with intakes, participating in ISP planning, maintaining confidentiality, and engaging in ongoing training and professional development.
• Completes other duties assigned by supervisor.

Skills

Staff supervision

Leadership

Crisis management

De-escalation

Documentation

Education

Bachelor’s or Associate degree in related field

Job description

is a 125-year-old Catholic organization that employs more than 350 people in Allegheny, Armstrong, and Beaver Counties. HFI provides help, hope, and healing to more than 40,000 children and families each year through 12 social service and educational programs.

At Holy Family Institute, true well-being encompasses not only an employee's physical health, but also their financial, emotional, and purposeful aspects of life. To support our employees and their families in achieving total wellness, HFI provides a competitive and comprehensive employee benefit program.

• Medical coverage available with a deductible reimbursement plan
• Prescription coverage
• Dental and vision plans
• Flexible spending account (FSA)
• Legal assistance
• Cyber security coverage
• Retirement savings plan with employer match
• Employer-paid short-term and long-term disability
• Free life insurance and AD\&D
• Additional voluntary life insurance
• Mileage and expense reimbursement
• Vacation time
• Sick time
• 12 paid holidays
• Employee assistance program (EAP)

Position: Shift Supervisor - Afternoon Shift

Location: Emsworth, PA

Job Id:243

# of Openings:2

Journey of Hope-LTFC

Reports to: Program Manager

Hours: Full Time position – 40 hours per week

Shifts: Afternoon. Sunday-Thursday or Tuesday-Saturday

HFI Mission Duties:

Holy Family Institute (HFI) is a 120-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh’s largest social service organizations operating 15 programs in two counties. We are an independent organization guided by Catholic Social Teachings and serving people of all faiths and backgrounds.

General Statement of Duties:

The Shift Supervisor assists the Program Manager in performing administrative and supervisory functions, which are necessary for the operation of the Journey of Hope (UC-Unaccompanied Alien Children) LTFC program.

Essential Duties and Responsibilities:

• Supports program operations by assisting with evaluation, implementation of needs, monitoring staff schedules, and following daily routines.
• Carries out administrative duties, including observations, consultation forms, reports, and ensuring documentation is completed accurately and on time.
• Provides leadership and supervision to staff, offering real-time guidance, feedback, and addressing conflicts or disciplinary issues in collaboration with supervisors.
• Assists with staff development through orientation, training, performance monitoring, evaluations, and facilitating team and transition meetings.
• Demonstrates strong leadership by maintaining professionalism, promoting teamwork, resolving conflicts constructively, and completing tasks efficiently.
• Ensures a safe, structured, and supportive environment by maintaining appropriate supervision, following behavioral plans (HART Model/ISP), and modeling positive interactions.
• Promotes a family-like environment by supporting daily living activities, respecting cultural/religious backgrounds, and engaging youth in meals and group activities.
• Models and teaches appropriate social and conflict resolution skills while using approved behavioral interventions and crisis management techniques.
• Maintains safety and compliance by supervising medication administration, responding to emergencies, securing hazards, and following all policies and procedures.
• Oversees care of resources and property, including maintaining cleanliness, managing supplies and funds, and reporting maintenance or safety concerns.
• Completes and reviews all required documentation, including incident reports, medical records, and logs, ensuring accuracy and timely submission.
• Supports youth well-being and development by coordinating medical care, assisting with intakes, participating in ISP planning, maintaining confidentiality, and engaging in ongoing training and professional development.
• Completes other duties assigned by supervisor.

Requirements:

• Bachelor's Degree in the human service field, or Associate Degree or 60 credit hours from an accredited college or university
• Must have Act 33/34 and FBI clearances.
• Must be at least 21 years of age.
• Ability to passively physically restrain a child if necessary.
• Ability to stay awake for entire working shift.
• Ability to verbally de-escalate children during a crisis situation.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards
• Ability to lift or push a minimum of 20 lbs. by themselves or up to 50 lbs. with the assistant of others.
• Ability to verbally de-escalate children during a crisis situation.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Ability to drive a car or van; must have a valid PA driver’s license.

COMMITMENT TO SOCIAL JUSTICE

Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will invest time and resources to create an inclusive environment for all of our stakeholders. This means we will respect diversity that includes race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be “Faithful Listeners” and embrace diversity of ideas, perspectives, and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that “God is Found in Everyday Activities” we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe “Loving Relationships” means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive, and valued.

Holy Family Institute is an Equal Opportunity Employer

Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will respect race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be \'Faithful Listeners\' and embrace a variety of ideas, perspectives and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that \'God is Found in Every Day Activities\' we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe \'Loving Relationships\' means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive and valued.