Shift Supervisor #4500

Fivestar; Salmons (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

FiveStar in Franklin, KY is seeking a Shift Supervisor to partner with store management to learn and assist in managing day-to-day operations, including customer service and food service. They guide the store team, ensure policy adherence, and help with training, merchandising, and inventory control.

This role requires a high school diploma or GED, a valid driver’s license, and a professional, team-oriented attitude. Flexibility for varying shifts, weekends, and holidays is expected.

Qualifications

• High School Diploma or GED or equivalent experience.
• Valid driver’s license.
• Must be at least 18 years old.
• Professional appearance and a positive attitude.

Responsibilities

• Assist in managing overall store operations and ensure adherence to company policies.
• Maintain and promote customer service and food service standards.
• Train and educate store team on procedures and standards.
• Manage merchandising and ensure inventory levels, pricing, and promotions are correct.
• Support safety and loss prevention guidelines; assist in accounting and paperwork as needed.
• Collaborate with store management to ensure quality food operation and appearance.

Skills

Customer service

Food service

Team player

Communication

Basic computer skills

Education

High School Diploma or GED

Job description

4500 Franklin
FiveStar #4500
1900 Bowling Green Road
Franklin, KY 42134, USA

4500 Franklin
FiveStar #4500
1900 Bowling Green Road
Franklin, KY 42134, USA

General Summary: The Shift Supervisor partners with the store management team to learn and assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures as they learn basic management duties.

• Proficient in customer service and food service responsibilities.
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Responsible for general store operations in the absence of store management team, ensuring inventory control methods are in place, equipment is in good condition, accounting and paperwork tasks are completed timely, and safety and robbery prevention guidelines are in place.
• Partners with store management team to assure quality food operation. Evaluate appearance of food service areas, food quality, signage, and follow food service guidelines.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience
• A valid driver’s license
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is a Equal Opportunity Employer

Qualifications

Skills

Behaviors

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Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.