Shift Supervisor #7625

Fivestar; Paducah (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

FiveStar in Paducah, KY is seeking a Shift Supervisor to partner with store management and assist in day-to-day operations, including customer service, food service, merchandising, and inventory control. The role supports policies and procedures while guiding store team.

You will train and educate staff, monitor appearance and food service standards, manage safety and accounting tasks when management is absent, and help ensure a friendly, efficient store environment.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Valid driver’s license required.
• Professional appearance and a positive attitude.

Responsibilities

• Proficient in customer service and food service responsibilities.
• Promotes FiveStar treatment (friendly atmosphere, meeting customer needs, suggestive selling).
• Partner with FiveStar team to provide customers with services per company policies and procedures.
• Assist in timely and thorough training of store team.
• Assist in educating store team on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, signage, stock).
• Oversee general store operations in the absence of store management, including inventory control, equipment condition, accounting and paperwork, safety and robbery prevention guidelines.
• Collaborate with store management to ensure quality food operation and evaluate food service area appearance, signage, and compliance with guidelines.

Skills

Customer service

Food service

Teamwork

Basic computer skills

Attention to detail

Education

High School Diploma or GED

Job description

Description

General Summary: The Shift Supervisor partners with the store management team to learn and assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures as they learn basic management duties.

• Proficient in customer service and food service responsibilities.
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Responsible for general store operations in the absence of store management team, ensuring inventory control methods are in place, equipment is in good condition, accounting and paperwork tasks are completed timely, and safety and robbery prevention guidelines are in place.
• Partners with store management team to assure quality food operation. Evaluate appearance of food service areas, food quality, signage, and follow food service guidelines.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience
• A valid driver’s license
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is a Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.