Shift Supervisor

Priority Dispatch Corp.; Town of Gouverneur (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Priority Dispatch Corp. Gouverneur, NY is seeking a supervisor for the Customer Experience Advocate role. The position supports store management in their absence and may handle opening/closing procedures on shift.

Responsibilities include supervising crew, resolving customer service issues, completing mandatory training, and performing other duties as assigned to ensure smooth store operations. This is a full-time role with up to 25% travel and requires a High School diploma or GED, with

Qualifications

• Minimum: High School Diploma (or GED).
• Preferred: AS Degree or Higher.
• 2+ years experience preferred.

Responsibilities

• Fulfill duties of a Customer Experience Advocate.
• Carry out opening/closing procedures in absence of store management.
• Supervise store crew by assigning and directing activities, in absence of management.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Education

High School Diploma or GED

AS Degree or Higher

Job description

Job Details

Job Location: Gouverneur, NY 13642

Position Type: Full Time

Education Level: High School/GED

Salary Range: $16.50 - $18.43 Hourly

Travel Percentage: Up to 25%

Job Category: Kinney Drugs

Job Description

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Qualifications Education

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher

Experience

• Preferred: 2 or more years previous experience in related position