Shift Supervisor

IHOP Restaurants LLC; South Carolina; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus

401K

HSA

Medical, dental, vision

Disability and life insurance

Paid training

Complimentary meals on duty

Daily pay option

Advancement opportunities

Job summary

IHOP Restaurants LLC is seeking a Shift Supervisor to assist the restaurant manager in day-to-day operations and cost control. This role emphasizes customer service, staff development, and maintaining restaurant standards.

Join the pancake family with opportunities for advancement, paid training, and comprehensive benefits. Experience in casual dining and POS proficiency are preferred for success in this role.

Qualifications

• Minimum 1 year of casual restaurant experience.
• High School Diploma preferred.
• Proficiency with POS systems.
• State-required alcohol and food certifications preferred.
• Strong team leadership and conflict resolution skills.
• Excellent written and verbal communication.
• Ability to meet physical demands of a restaurant.

Responsibilities

• Assist the restaurant manager in profitable operation per company policies.
• Oversee staff duties, customer service, and appearance to drive sales and profits.
• Develop employees and maintain cost controls and procedures.

Skills

Team leadership

Customer service

Communication

Physical stamina

Education

High School Diploma (preferred)

Tools

POS systems

Alcohol beverage certifications

Job description

When you work for IHOP restaurants, we encourage you to “Be the pancake you wish to see in the world!” Being a team member allows you to be more than just a traditional employee. You help create smiles for the future.

What You’ll Get (Benefits):

Join the pancake family! Embark on a career that promotes growth and supports flexible schedules.

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Come hungry, leave happy!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

As the Shift Supervisor, you will assist the restaurant manager in profitably operating the restaurant within the practices and procedures established by Company Operations. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits, and employee development.

What You’ll Bring (Requirements):

• A minimum of 1 year’s experience in the Casual Restaurant industry is required.
• A High School Diploma is preferred.
• Proficiency in POS systems.
• Current alcohol and food certifications that meet state requirements are preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.