Shift Supervisor

IHOP Restaurants LLC; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

401K

Paid Training

Complimentary meals on duty

Daily Pay option

Advancement opportunities

Job summary

IHOP Restaurants LLC is seeking a Shift Supervisor in Raleigh, NC to assist the restaurant manager in profitable operations, uphold company procedures, and lead a team to deliver strong customer service and sales growth.

The role requires at least 1 year in casual dining, POS proficiency, and strong communication. Experience in leadership and adherence to state alcohol/food certifications is preferred.

Qualifications

• 1 year minimum experience in casual restaurant settings.
• High School Diploma preferred.
• Proficiency with POS systems.
• Current alcohol and food service certifications per state guidelines preferred.
• Strong team leadership and communication skills.
• Able to work in a fast-paced environment and handle physical demands.

Responsibilities

• Assist restaurant manager in profitable operation per company standards.
• Oversee cost controls, customer service, and staff appearance.
• Drive sales and maximize profits while developing team.

Skills

Leadership

POS proficiency

Communication

Conflict resolution

Physical stamina

Education

High School Diploma

Tools

POS systems

Job description

When you work for IHOP restaurants, we encourage you to “Be the pancake you wish to see in the world!” Being a team member allows you to be more than just a traditional employee. You help create smiles for the future.

What You’ll Get (Benefits):

Join the pancake family! Embark on a career that promotes growth and supports flexible schedules.

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Come hungry, leave happy!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

As the Shift Supervisor, you will assist the restaurant manager in profitably operating the restaurant within the practices and procedures established by Company Operations. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits, and employee development.

What You’ll Bring (Requirements):

• A minimum of 1 year’s experience in the Casual Restaurant industry is required.
• A High School Diploma is preferred.
• Proficiency in POS systems.
• Current alcohol and food certifications that meet state requirements are preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.