Shift Supervisor

CVS Health; Putnam (CT); On-site; USD 26,091 - 38,490; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Job summary

CVS Pharmacy is seeking a Shift Supervisor to support store management in delivering excellent customer service and executing store operations. You will lead staff when no manager is present and ensure opening/closing duties are completed.

Responsibilities include supervising crew, handling customer questions, maintaining confidentiality, and executing merchandising and PO ramp tasks as required by weekly promotions.

Qualifications

• Deductive reasoning ability and analytical skills.
• Proficient computer skills and strong communication.
• Experience supervising store crews and managing schedules.

Responsibilities

• Lead store staff when managers are not onsite; ensure opening/closing procedures are completed.
• Assist customers and uphold CVS customer service culture; resolve issues per policy.
• Price merchandise, stock shelves, set up displays, and reset departments per promotions.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions – Management

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.

Essential Functions – Customer Service

• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Essential Functions – Merchandise/Presentation

• Price merchandise.
• Stock shelves.
• Execute the displays, signs and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off‑shelf merchandise.
• Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Corporate Details

Anticipated Weekly Hours: 20

Time Type: Part time

Pay Range: $18.94 - $27.94 per hour

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Application Deadline: September 15, 2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.