Shift Supervisor

CVS Health; Canal Winchester (OH); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Dental insurance

Vision coverage

Wellness programs

Employee discounts

Voluntary benefits

Job summary

CVS Pharmacy in Canal Winchester, OH is seeking a part-time Shift Supervisor to support the store management team in delivering excellent customer service and smooth store operations. You will lead staff in the absence of a manager, ensure opening/closing tasks are completed, and uphold CVS customer service standards.

Responsibilities include supervising crew, assisting customers, maintaining confidentiality, pricing merchandise, stocking shelves, and executing prompts for weekly and seasonal

Qualifications

• Deductive reasoning ability and analytical skills required.
• Advanced communication and supervision skills.
• Flexible schedule including early morning, overnight and weekend shifts; respond to urgent issues as needed.

Responsibilities

• Lead store staff in absence of manager or Operations Supervisor; ensure opening and closing procedures.
• Assist customers, resolve questions and complaints, and promote CVS customer service culture.
• Price merchandise, stock shelves, manage displays, and ensure adherence to planograms.

Skills

Analytical skills

Communication skills

Supervision skills

Computer skills

Retail supervision experience

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

2. Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

3. Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

$16.00 - $16.00

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Equal Employment Opportunity Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.