Shift Supervisor

Goodwill of Western and Northern Connecticut, Inc.; Oxford (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the non-profit sector is seeking a Shift Supervisor to oversee store operations, ensure excellent customer service, and lead a team. This part-time role offers opportunities for career advancement, a benefits package, and a supportive work environment. Ideal candidates will have retail experience and strong leadership skills. Join us in making a difference in the community!

Benefits

Company-paid professional development and training

Health, dental, and vision benefits

Two weeks vacation

403(b) Retirement Savings Plan with Employer Match

50% Employee Discount

$200 Referral Program

Qualifications

• One year experience in retail sales, cashiering, customer service.
• Ability to lead and direct team members.

Responsibilities

• Responsible for store operations during assigned shift.
• Delegating work assignments and ensuring tasks are completed.
• Providing excellent customer service and handling complaints.

Skills

Leadership

Customer Service

Basic Math Skills

Education

High School Diploma or Equivalent

Job description

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Goodwill of Western and Northern Connecticut, Inc. provided pay range

This range is provided by Goodwill of Western and Northern Connecticut, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $19.00/hr

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities.

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill’s mission.

What Goodwill Can Offer You

• Opportunities for career advancement
• Company-paid professional development and training
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available 1st of the month, following 60 days of employment
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time
• Up to $3,000 in qualified Tuition Reimbursement
• Nine (9) Paid holidays
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• $50 work anniversary gift for every year of continuous service (for part-time and full-time team members)
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

Responsibilities

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission
• Performing stock duties such as merchandise rotation, hanger change, and display work
• Recording inventory of product received (on display or returning to the warehouse)
• Maintaining a clean and neat store

Position Requirements

• High school graduate or the equivalent
• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
• Ability to lead and direct Team Members
• Basic math skills for cash handling and ability to operate register
• Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
• Exposure to inclement weather
• Exposure to various merchandise with potential for contaminated or damaged items
• Availability to work day, evening, and weekend shifts

Start your journey with Goodwill today by applying at gwct.org/about/work-here

Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Management and Manufacturing
• Non-profit Organizations

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