Shift Supervisor

Apploi; Oakwood Village (OH); On-site; USD 28,000 - 39,000; Full time

Job summary

Apploi is seeking a Shift Manager - Dietary Services to lead healthcare dining operations. You will supervise daily meal production, ensure sanitation and CMS compliance, and coordinate with the Dining Manager to deliver high-quality service to residents.

The ideal candidate has 2+ years of healthcare dining experience, strong communication skills, and the ability to train staff across shifts. This on-site role requires lifting up to 50 lbs and availability for weekends and holidays.

Qualifications

• 2+ years experience in healthcare dining, food service, or kitchen operations.
• Familiarity with healthcare food service standards and documentation.
• Comfortable with computers and facility systems.
• Strong written and verbal communication skills.
• Proven ability to lead, coach, and support staff across shifts.
• Ability to lift 50 lbs and stand/walk for extended periods.
• Ability to work required shifts, including weekends and holidays.

Responsibilities

• Monitor daily meal production and service to ensure quality and consistency.
• Direct staff to follow established procedures and schedules.
• Verify meals are prepared, plated, and served according to facility standards.
• Support meal production from prep through service.
• Assist with counts, adjustments, and workflow organization.
• Maintain labeling, storage, and rotation of food items.
• Maintain sanitation procedures for kitchen and dining areas.
• Provide training and coverage as needed and support teamwork across shifts.
• Track CMS-related logs, records, and audits.
• Enter, track, and update reports in facility systems for the Dining Manager.

Skills

Healthcare dining

CMS compliance

Computer skills

Communication

Team leadership

Physical ability

Job description

Join our compassionate healthcare team as a Shift Manager - Dietary Services, where your leadership and nutrition expertise directly enhance residents' health and quality of life. If you're organized, service-driven, and reliable, we want you to support daily operations and ensure high-quality, safe, and compliant meal service. The ideal candidate will monitor meal production, uphold sanitation standards, assist with CMS-related requirements, lead and support staff, and maintain clear communication with the Dining Manager.

Key Responsibilities - Shift Supervisor

• Operations Monitoring (Healthcare Dining)
• Monitor daily meal production and service to ensure quality and consistency
• Direct staff to follow established procedures and schedules
• Verify meals are prepared, plated, and served according to facility standards

Kitchen & Production Oversight

• Support the meal production process from prep through service
• Assist with meal counts, production adjustments, and workflow organization
• Ensure proper labeling, storage, and rotation of food items

Sanitation & Food Safety

• Maintain and enforce sanitation procedures for the kitchen and dining areas
• Ensure correct cleaning schedules for equipment, work surfaces, and restrooms (as applicable)
• Support safe food handling practices and temperature control procedures

Staff Support & Leadership

• Train, coach, and guide staff to meet performance expectations
• Provide coverage as needed and support teamwork across shifts
• Maintain a positive, respectful work environment and support collaboration

CMS / Compliance Support

• Assist with tracking, documentation, and compliance activities for CMS
• Support required logs, records, and audits
• Ensure staff follow compliance-related policies and procedures

Computer Literacy & Reporting

• Use facility systems to enter, track, and update reports
• Prepare basic reports and documentation for the Dining Manager or leadership team
• Maintain accurate records (as required by the role)

Communication & Coordination

• Communicate clearly with the Dining Manager, staff, and other departments
• Provide timely updates on production, sanitation status, and issues/concerns
• Support a professional, service-focused approach with residents/patients and families

Other Duties (as assigned)

• Assist with inventory, ordering support, and daily operational tasks (if applicable)
• Help ensure the kitchen is inspection-ready

Required Qualifications

• -Experience: At least 2 years' experience in healthcare dining, food service, or kitchen operations preferred
• -Compliance Knowledge: Familiarity with healthcare food service standards and documentation preferred
• -Computer Skills:Comfortable with computers
• -Communication: Strong written and verbal communication skills
• -Teamwork: Works well with others; supports leadership and collaboration
• -Physical Requirements: Ability to lift [50lbs] and stand/walk for extended periods
• -Availability:Ability to work required shifts, including weekends and holidays as needed

Physical Requirements (General)

• Ability to stand and/or walk for extended periods

We have two openings for this position for different shifts.