Shift Supervisor

Project Renewal Inc.; New York (NY); On-site; USD 35,700 - 48,300; Full time

Job summary

Project Renewal Inc. seeks a Shift Supervisor for Ana’s Place shelter in Bronx, NY. The role entails coordinating on-site staff, maintaining incident logs, and ensuring adherence to daily schedules for clients in a 24/7 emergency shelter setting.

Ideal candidates have a high school diploma or GED, 2 years of relevant experience (1 year supervisory), and CPR/Certificate of Fitness; proficiency with Microsoft Office is required. This is an on-site position at a location in Bronx.

Qualifications

• High School Diploma or GED is required.
• Two years of experience working with people diagnosed with mental illness or substance abuse; at least one year in a supervisory capacity.
• Must have CPR and Certificate of Fitness for a Fire Guard, F-80, or obtain within 90 days of starting.
• Knowledge of Microsoft Office Suite, especially e-mail, Word, and Excel.

Responsibilities

• Communicates with clinical staff regarding shift issues by reviewing logs and staff observations.
• Participates in weekly social service meetings as liaison to operations staff.
• Conducts supervisory meetings with all RA supervisors to ensure consistent procedures across shifts.
• Ensures all incidents are recorded in the Logbook and appropriately notified to management.
• Reviews incidents with staff to ensure quality control and escalate as needed.
• Ensures electronic shift summaries are completed and incident reports are input coherently.
• Oversees client storage room and reviews records for accuracy.
• Oversees the Callahan room to ensure records and supplies are up-to-date.
• Provides direct assistance to clients, helping them adhere to daily schedules and activities.

Skills

Supervisory experience

Communication

Education

High School Diploma or GED

CPR Certification / Certificate of Fitness (Fire Guard, F-80)

Microsoft Office Suite (Excel/Word/Email)

Tools

Microsoft Office Suite

Job description

Shelter- Ana's Place, 4380 Bronx Blvd, Bronx, New York, United States of America

Job Description

Posted Wednesday, July 22, 2026 at 4:00 AM

Salary Range: $42,000 per year

Program Description:

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance. Additionally, an on-site psychiatric team provides services Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse.

Essential Duties and Responsibilities:

The essential duties of the Shift Supervisor include but are not limited to the following activities:

• Communicates with clinical staff regarding any shift issues affecting the clients, by conducting a comprehensive review of logbook and staff observations, recording any changes in behavior of the clients that might be useful to the team.
• Participates in weekly social service meetings as Liaison to operations staff, debriefing any incidents which may need more information.
• Conduct supervisory meetings with all RA supervisors to review procedures and maintain that communication is being consistent across all shifts.
• Ensures that all incidents are recorded in the Logbook, but especially that priority incidents are recorded, and the appropriate management staff is notified.
• Reviews incidents with staff to ensure quality control, reporting any inconsistencies to Assistant Director.
• Ensures that electronic shift summaries are completed, and all incident reports are inputted coherently.
• Oversees the client storage room and regularly reviews records to ensure accuracy/consistency in documentation
• Oversees the Callahan room to ensure all records are up-to‑date and all supplies are accounted for.
• As needed, provides direct assistance to clients can which include helping clients adhere to their daily schedules, and ensuring they are participating in their scheduled activities

Qualifications:

• A High School Diploma or GED
• A minimum of two years of experience working with people diagnosed with mental illness or having a substance abuse addiction. One year of the required experience must have been in a supervisory capacity.
• Must have a CPR and Certificate of Fitness for a Fire Guard, F-80, or have it completed within 90 days of starting employment.
• Knowledge of Microsoft Office Suite, especially e-mail, WORD, and EXCEL

Shelter- Ana's Place, 4380 Bronx Blvd, Bronx, New York, United States of America