Shift Supervisor

CVS Health; Endwell (NY); On-site; USD 24,796 - 37,195; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Wellness resources

Access to voluntary benefits

Job summary

Hispanic Alliance for Career Enhancement is seeking a part-time Shift Supervisor in Endwell, NY. The Shift Supervisor will support the CVS Store Management in driving execution and performance while ensuring excellent customer service. Key responsibilities include supervising store staff, managing customer relations, and overseeing merchandising. Candidates should possess strong communication and supervision skills, as well as flexibility in work hours. The pay range is $18.00 - $27.00 per hour depending on experience.

Qualifications

• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Strong supervisory skills and ability to effectively communicate with staff.
• Experience as a retail supervisor preferred.

Responsibilities

• Lead store staff and ensure smooth operations when management is offsite.
• Assist customers with questions, problems, and complaints.
• Promote a positive shopping experience and confidentiality.
• Manage merchandise pricing, stock shelves, and execute displays.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
• Customer Service
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture. (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
• Merchandise/Presentation
  • Price merchandise
  • Stock shelves
  • Execute displays, signs and inventory of weekly, promotional, and seasonal merchandise
  • Execute the display and maintenance of off-shelf merchandise
  • Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

$18.00 - $27.00

Benefits

Great benefits for great people. We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.