Shift Supervisor

CVS Health; Fall River (MA); On-site; USD 22,041 - 33,062; Part time

Benefits offered by this job

Dental insurance

Employee discount

Wellness resources

Job summary

CVS Pharmacy in Fall River, MA seeks a part‑time Shift Supervisor to assist the CVS Store Management team in driving store execution and customer service excellence. When no manager is onsite, you lead staff, ensure opening/closing procedures are completed, and maintain smooth operations across the store.

You will support merchandise, pricing, and displays, handle customer questions, and promote a positive shopping experience while protecting confidentiality.

Qualifications

• Deductive reasoning, analytical skills, and computer proficiency required.
• Strong communication and supervision abilities.
• Flexibility to work early mornings, overnights, and weekends.
• Retail supervision experience preferred.

Responsibilities

• Lead store staff in the absence of a manager to ensure smooth operations.
• Oversee opening and closing procedures and store execution.
• Assist customers and handle inquiries to maintain service standards.
• Manage merchandising, pricing, stock and displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

2. Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. Greet, offer help, and thank
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

3. Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

$16.50 - $24.00. The typical pay range for this role is the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.