Shift Supervisor

Hispanic Alliance for Career Enhancement; Hartville (OH); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Dental and vision benefits

Employee discounts

Wellness resources

Job summary

The Hispanic Alliance for Career Enhancement is seeking a dedicated Shift Supervisor in Hartville, Ohio. This part-time role involves supporting the store management team and ensuring excellent customer service.

The Shift Supervisor will lead the staff, oversee store operations, and assist with customer inquiries, all while maintaining a positive shopping experience.

Applicants should have strong communication and leadership skills, with a preference for prior retail supervisory experience. Hourly pay ranges from $16.00.

Qualifications

• Deductive reasoning ability and analytical skills are required.
• Advanced communication skills and supervision skills are essential.
• Ability to work a flexible schedule including early mornings and weekends.

Responsibilities

• Assist customers with questions and complaints.
• Supervise store crew and manage daily operations.
• Ensure the completion of all opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Ability to work a flexible schedule

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Management

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.

Customer Service

• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (Greet, offer help and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Merchandise/Presentation

• Price merchandise.
• Stock shelves.
• Execute displays, signage and inventory of weekly, promotional and seasonal merchandise.
• Execute the display and maintenance of off‑shelf merchandise.
• Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:
$16.00 - $16.00
This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.