Shift Supervisor

CVS Health; Poulsbo (WA); On-site; USD 26,353 - 38,751; Part time

Benefits offered by this job

Dental and vision benefits

Wellness resources

Employee discounts

Job summary

Hispanic Alliance for Career Enhancement is looking for a Shift Supervisor to support store management and enhance customer loyalty at CVS/Pharmacy. You will ensure smooth operations when management is absent and lead the team in delivering excellent customer service.

Candidates should have strong reasoning, analytical, and communication skills. This part-time position offers flexibility in hours and a competitive pay range of $19.13 - $28.13 per hour, depending on experience and qualifications.

Qualifications

• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts.
• Experience as a retail supervisor is preferred.
• Ability to respond to urgent issues at the store.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew and ensure smooth operations.
• Assist customers with their questions and promote excellent customer service.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/Pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off‑shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

Typical pay range for this role is: $19.13 - $28.13. This represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.