Shift Supervisor

Mister Car Wash, Inc.; Grand Rapids, Northern (MI, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Great benefits

Mentorship

Leadership training

Job summary

Mister Car Wash in Grand Rapids, MI invites you to launch your leadership career through the Operations Lead in Training program. Over a 16-week training experience, you will gain hands-on operational skills and foundational leadership abilities to fuel long-term growth within our people-first team.

In this role you will work with an experienced General Manager to deliver exceptional guest experiences, lead daily operations, promote memberships, and build confidence in your leadership.

Qualifications

• 1+ year of leadership experience in a customer-facing environment.
• Strong coaching and communication skills.
• Ability to train and motivate teams in a fast-paced setting.

Responsibilities

• Assist in daily operations to ensure a seamless guest experience.
• Lead by example, promoting speed, quality, and teamwork.
• Drive product promotion and memberships to grow revenue.
• Participate in the 16-week Operations Lead in Training to develop leadership acumen.

Skills

Leadership

Customer service

People management

Training & development

Communication

Tools

Point of Sale (POS)

Job description

Launch Your Leadership Career with Mister Car Wash!

Mister Car Wash is leading the way in one of the fastest-growing service industries. As the largest and most dynamic car wash brand in the country, we’re redefining what great car care looks like. With innovative technology, an outstanding customer experience, and a people-first culture, we’re creating real opportunities for growth – both for our teams and our business.

Now is your chance to grow with us.

The Operations Lead in Training (OLIT) role is the launchpad for a rewarding leadership career—where your potential meets our momentum. This program is perfect for someone who loves working with people, thrives in a fast-paced customer service environment, and is ready to take the first step toward leadership. Over a focused 16-week training experience, you’ll build hands on operational skills and gain the foundational leadership abilities that can fuel long-term career growth at Mister.

In this role, you’ll work closely with a n experienced General Manager to:

• Deliver an unforgettable customer experience with Mister’s signature wave, smile, and commitment to excellence.
• Lead daily operations with purpose, helping your team balance speed, quality, and teamwork to create “wow” moments for every guest.
• Grow your sales and leadership skills by promoting our products and Unlimited Wash Club® memberships.
• Take on new challenges with curiosity, using every shift as a chance to learn, grow, and build confidence in your leadership.
• Work as one team, building trust, supporting each other, and celebrating success together.

Your training will help you build the confidence, judgment, and business acumen needed to step into the Operations Lead role—with a clear path towards Assistant General Manager.

Why Join Mister?

• Join a winning team built on our core values: We Care, We Work Hard, and We Have Fun. You’ll feel the difference in every wave, every wash, every interaction.
• Enjoy competitive pay, great benefits, and meaningful recognition for the effort you put in.
• Accelerate your development through Mister’s industry leading Operations Leadership Program—giving you real experience, hands-on training, and supportive mentorship to help you grow with confidence.
• Thrive in a high growth industry where innovation and opportunity go hand in hand.
• Make an impact with a team that cares—creating bright moments for customers and teammates every day.

You would be great fit for the Operations Lead I n Training position if you:

• Love working with people and bring positivity to every interaction.
• Lead by example, take ownership of your work, and hold yourself to high standards.
• Stay motivated and goal-oriented, even when the pace picks up.
• Thrive in team environments built on trust, accountability, and shared success.
• Adapt quickly, stay curious, and are excited to start your leadership journey with a rapidly growing, people first company.
• Bring proven leadership experience —at least 1 year leading a team, supervising shifts, or managing people in a customer-facing environment.

It’s your time to shine! Join the Mister Car Wash team today!

Employment is contingent upon successful completion of a pre-hire background and Motor Vehicle Records (if applicable) check.