Shift Supervisor

CVS Health; Fox Point (WI); On-site; USD 22,730 - 33,062; Part time

Benefits offered by this job

Dental

Vision

Employee discounts

Job summary

CVS Pharmacy in Wisconsin's Fox Point area is seeking a Shift Supervisor to lead the store when managers aren’t onsite, ensuring smooth operations and excellent customer service.

The role requires supervising the crew, handling customer questions, managing merchandise, and maintaining store standards. This part-time position offers benefits and would support strong customer relations and store performance.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervision abilities.
• Flexible schedule including mornings, overnights, weekends; overtime as needed.

Responsibilities

• Supervise store crew by directing and following up on activities.
• Communicate effectively with management and staff.
• Assist customers and resolve questions and issues per policy.
• Maintain confidentiality and promote a positive shopping experience.
• Price merchandise, stock shelves, and manage displays per weekly/promotional plans.
• Reset departments following planograms and inventory displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication

Supervision

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

28

Time Type

Part time

Pay Range

The typical pay range for this role is: $16.50 - $24.00

Great benefits for great people

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.