Shift Supervisor

CVS Health; Palm Coast (FL); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Job summary

The Hispanic Alliance for Career Enhancement in Palm Coast is looking for a part-time Shift Supervisor to support the CVS Store Management team. This role includes leading store staff, providing excellent customer service, and overseeing store operations when the manager is not present.

The successful candidate will have advanced communication and analytical skills, and the ability to work a flexible schedule, including evenings and weekends. The pay ranges from $16.00 to $23.00 per hour, combined with eligible benefits.

Qualifications

• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts.
• Strong deductive reasoning and analytical skills.
• Advanced communication and supervisory skills.

Responsibilities

• Lead the store staff when no manager is present.
• Assist customers with questions and complaints.
• Ensure completion of opening and closing procedures.
• Supervise store crew's activities.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off‑shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is:
$16.00 - $23.00

Benefits

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.