Shift Supervisor

CVS Health; District Heights (MD); On-site; USD 23,419 - 35,817; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings

Confidential counseling programs

Tuition assistance

Job summary

A retail pharmacy in District Heights is looking for a part-time Shift Supervisor. The successful candidate will drive store performance while ensuring excellent customer service. Responsibilities include supervising store staff, handling customer relations, and maintaining operations. A high school diploma is preferred, along with strong communication and analytical skills. This role offers flexible work hours with a pay range of $17.00 - $26.00 per hour. Join us in creating a positive shopping experience for our customers.

Qualifications

• Deductive reasoning ability and analytical skills are essential.
• Advanced communication and supervision skills are required.
• Ability to work a flexible schedule including weekends and overnight shifts.

Responsibilities

• Support store management in driving execution and performance.
• Lead store staff and ensure smooth operations.
• Assist customers with queries and maintain confidentiality.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Function

• Management
• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Customer Service
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Merchandise/Presentation
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$17.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/08/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.