Shift Supervisor

CVS Health; Punta Gorda (FL); On-site; USD 22,730 - 33,062; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company contributions

Employee stock purchase plan

Wellness screenings and counseling services

Paid time off and flexible work schedules

Job summary

A retail organization in Punta Gorda, Florida is seeking a Shift Supervisor to manage store operations, ensure excellent customer service, and lead the staff in the absence of management. Ideal candidates will possess strong communication and analytical skills, with the ability to work flexible hours and lead a diverse team to enhance store performance and customer loyalty. The position offers a competitive salary between $16.50 and $24.00 per hour, alongside comprehensive benefits including a medical plan and 401(k).

Qualifications

• Deductive reasoning and analytical abilities are important.
• Advanced communication and supervision skills are essential.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Lead store staff ensuring smooth operations and adherence to procedures.
• Assist customers with inquiries, concerns, and overall experience.
• Maintain and stock merchandise and manage store displays.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Computer skills

Flexibility to work various shifts

Education

High School diploma or equivalent

Job description

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Function

• 1. Management
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
• 2. Customer Service
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
• 3. Merchandise/Presentation
  • Price merchandise
  • Stock shelves
  • Execute displays, sign, and inventory of weekly, promotional, and seasonal merchandise
  • Execute the display and maintenance of off-shelf merchandise
  • Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $16.50 - $24.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Great benefits for great people

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 05/31/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.