Shift Supervisor

KFC; Columbia (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Yearly bonus $5,000

401K matching

Health, Dental, and Vision Insurance

Long and Short Term Disability

Paid Time Off

Job summary

KFC in Kentucky is seeking a Shift Supervisor to lead daily restaurant operations and guest experiences at our location. You will own team performance, help manage goals, and foster a friendly, high-quality service environment.

This role provides a path into broader restaurant leadership, with training and advancement opportunities, a focus on brand standards, and a teamwork-first culture.

Qualifications

• Experience in delivering excellent guest service in a fast-paced environment.
• Ability to lead a team and drive engagement and accountability.
• Strong communication and problem-solving skills.

Responsibilities

• Own the results of the shift and impact guest experience and restaurant success.
• Support the Restaurant General Manager in achieving goals and metrics.
• Communicate goals, promotions, and business updates clearly to the team.
• Provide a top-notch guest experience with clean, hot & fresh meals and friendly service.

Skills

Guest experience

Leadership

Team mentoring

Customer service

Job description

When you join KFC, you join our Family! Our KFC Family takes pride in our high-quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a passion for people - not only our guests - we value our employees and understand how you make a difference in our restaurants! Working at KFC is more than a job! We are an iconic, global brand that offers a fun recognition culture and training programs that help you grow with opportunities for advancement.

The Shift Supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management this role provides an introduction into leadership for you!

Shift Supervisor Responsibilities:

• As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurants' success
• Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitability
• Effectively communicate goals, promotions, business updates, etc
• Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
• Lead the overall positive and collaborate family environment

REQUIREMENTS

• Takes absolute pride in everything you do
• Goal-oriented leader that enjoys a fast-pace environment
• Leads through motivating and mentoring others
• High accountability for results and leading a team
• Desire to learn and grow in to broader management positions
• Values customer service and positively impacting our guest's experience
• Practices high quality food and cleanliness standards
• You must be 18 years old with a valid driver's license and reliable, personal transportation

BENEFITS

• Yearly performance-based bonus potential of $5,000, paid out each period
• 401K matching
• Health, Dental, and Vision Insurance offered
• Long and Short Term Disability
• Paid Time Off

Our story dates back 50 years to hills of Appalachia where J. Roy Shoffner first heard of \Colonel Harland Sanders' recipe\ that was taking the region by storm. Luckily, both Roy and the Colonel shared similar visions for how our company and brand could grow over the years. Roy's son, Jay, has gone from rolling napkins and silverware in their basement as a child, to now operating 35 restaurants across three states...