Shift Supervisor

Red Robin; Appleton, Northern (WI, KY); Hybrid; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible work schedules

50% discount on Red Robin food

25% discount for family

Referral bonuses for bringing new team

Job summary

Red Robin in Appleton, WI is seeking a Shift Supervisor to oversee daily restaurant operations during mid and closing shifts, reporting to exempt management. You will mentor team members, uphold brand standards, and ensure safety, quality, and guest satisfaction.

This role requires strong leadership, communication, and problem-solving skills, with a focus on delivering exceptional guest experiences and supporting profitable operations.

Qualifications

• Minimum of 1 year full service restaurant experience preferred.
• High school diploma or equivalent required, some college preferred.
• Serv Safe certification preferred.

Responsibilities

• Oversee day-to-day restaurant operations during mid and closing shifts under exempt management.
• Uphold brand equity standards and guest satisfaction while maximizing profits.
• Lead, train and supervise team members; ensure product quality and restaurant cleanliness.

Skills

Leadership

Communication

Conflict resolution

Analytical skills

Interpersonal skills

Basic math

Education

High school diploma or equivalent

Some college preferred

Tools

Basic computer literacy

Job description

Shift Supervisor Range: $17.65 - $21.28

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need. The role is also eligible to enjoy:

Benefits

• Flexible work schedules
• 50% discount on Red Robin food and 25% for your family
• Referral bonuses for bringing new members to our team

Eligibility and Requirements

• Must be at least 21 years old
• Minimum of 1 year full service restaurant experience preferred
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Business maturity and an ability to effectively supervise peers
• High school diploma or equivalent required, some college preferred
• Passion for the business and compassion for people
• Highly energetic, self-motivated, goal oriented and dependable
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• Must be able to work a flexible schedule including opening, closing, weekends and holidays.
• Reliable transportation required
• Serv Safe Certified preferred

Legal Disclosures

• Pay Range (Base Pay): Pay range disclosed above.
• Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).
• Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).
• Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).
• Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Red Robin is an equal opportunity employer.