Restaurant Service Manager

Red Robin; Appleton (WI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus program

Referral bonuses

Free shift meal

50% food discount for family

Closed on Thanksgiving and Christmas

Growth opportunities

Job summary

Red Robin in Appleton, WI, is seeking a Restaurant Service Manager to oversee day-to-day operations during shifts, uphold brand standards, and deliver exceptional hospitality.

The role requires at least 2 years of management experience, open availability, and strong leadership. Proficiency in Excel/Outlook/Word and P&L awareness are essential; certifications may be required. Uncapped bonus opportunities, referrals, free meal, and growth await.

Qualifications

• Must be 21 years of age.
• Minimum 2 years of management experience.
• Open availability including nights, weekends and holidays.
• Strong communication and leadership skills.
• Strong P&L knowledge and financial awareness.
• Proficient in Microsoft Excel, Outlook & Word.
• Able to obtain required certifications/permits as required by state/local law.

Responsibilities

• Oversee day-to-day operations during shifts to ensure smooth service.
• Uphold Red Robin brand standards and deliver hospitality-driven experiences.
• Foster a culture of continuous improvement and teamwork.

Skills

Leadership

Communication

Hospitality

Team motivation

P&L knowledge

Microsoft Excel

Microsoft Outlook

Microsoft Word

Open availability

Reliable transportation

Tools

Workday

Aloha

NBO

Hot schedules

Excel

Outlook

Word

Job description

Restaurant Service ManagerCompensation Range: 50,000.00 - 61,000.00The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our company's standards, crafting an unparalleled experience for Guests by providing unbridled hospitality and creating memorable experiences. This position fosters a culture that continuously strives for improvement and embraces a better for being here mentality.The role is also eligible to enjoy:Share in the financial success of your restaurant with an uncapped bonus programReferral bonuses for bringing new members to our teamFree shift meal and 50% discount on Red Robin food for your familyClosed on Thanksgiving and ChristmasExcellent opportunities to grow with usTo qualify for this role a great candidate has:Must be 21 years of age2 years of management experienceOpen Availability (including but not limited to nights, weekends, holidays)Reliable transportationStrong communication and exceptional leadership skills. Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and serviceStrong P&L knowledgeAble to obtain required certifications/permits as required by state/local lawWorking knowledge in Microsoft Excel, Outlook & WordPreferredKnowledgeable of local and State health codesExperience with Workday, Aloha, NBO, and Hot schedulesExperience managing a teamRed Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.Legal DisclosuresPay Range (Base Pay): Pay range disclosed above.Other Types of Compensation (subject to qualifications and requirements): Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.Insurance (subject to qualifications and requirements): Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+).Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay).Paid Time Off (subject to qualifications and requirements): 0.03846 hours for each 1 hour worked.Application Window: Red Robin accepts applications on an ongoing basis.Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.