Shift Supervisor

Red Robin

Katy (TX)

On-site

USD 24,000 - 29,000

Full time

13 days ago

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Benefits offered by this job

Flexible schedules

50% food discount for you and 25% for/

Referral bonuses

Employee stock purchase program

Health insurance

401k with company match

Paid time off

Job summary

Red Robin is seeking a Shift Supervisor to help manage day-to-day restaurant operations during mid and closing shifts under exempt management. You will uphold brand standards, supervise peers, and ensure guest satisfaction while maintaining product quality and cleanliness.

The role offers flexible schedules, food discounts, referral bonuses, and opportunities to grow with the company. Candidates should have at least one year of full-service restaurant experience, strong leadership and

Qualifications

Must be at least 21 years old.
Minimum of 1 year full-service restaurant experience preferred.
Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
Business maturity and an ability to effectively supervise peers.
High school diploma or equivalent required, some college preferred.
Passion for the business and compassion for people.
Highly energetic, self-motivated, goal oriented and dependable.
Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills.
Basic business math and accounting skills, and strong analytical/decision-making skills.
Basic personal computer literacy.
Must be able to work a flexible schedule including opening, closing, weekends and holidays.
Reliable transportation required.
Serv Safe Certified preferred

Responsibilities

Manage day-to-day restaurant operations during mid and closing shifts under exempt management.
As part of the leadership team, supervise peers and uphold brand standards.
Ensure guest satisfaction, product quality, and restaurant cleanliness.
Assist in staff training and development as needed.
Contribute to profit maximization and cost controls when possible.

Skills

Leadership

Guest service

Communication

Problem solving

Team supervision

Basic math

Computer literacy

Flexibility

Reliability

Sanitation knowledge

Education

High School Diploma or equivalent

Some college preferred

Tools

Serv Safe Certified

Job description

Shift Supervisor Range: $17.65 - $21.28

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.

The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us! To qualify for this role a great candidate has:

Must be at least 21 years old
Minimum of 1 year full service restaurant experience preferred
Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
Business maturity and an ability to effectively supervise peers
High school diploma or equivalent required, some college preferred
Passion for the business and compassion for people
Highly energetic, self-motivated, goal oriented and dependable
Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
Basic business math and accounting skills, and strong analytical/decision-making skills
Basic personal computer literacy
Must be able to work a flexible schedule including opening, closing, weekends and holidays
Reliable transportation required
Serv Safe Certified preferred

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Benefits

Flexible work schedules
50% discount on Red Robin food and 25% for your family
Referral bonuses for bringing new members to our team
Additional compensation and benefits that are listed below
Pay Range (Base Pay): Pay range disclosed above
Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week)
Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+)
Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year)
Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week)

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above. Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Mission

Serve our Guests awesome American food and bottomless fun.

Vision

Be the most loved restaurant brand in the communities we serve.

We WIN TOGETHER when we live our values

BOTTOMLESS FUN: From our unique art, to our iconic mascot, to our endless fries - we like to have fun. Our playful attitude impacts all aspects of our business, ensuring both Team Members and Guests have a great time.
UNBRIDLED GENEROSITY: By providing boundless kindness, abundance in service, and a “do-whatever-it-takes” attitude and hospitality, we ensure that our Team Members are equipped and excited to care for our guests.
FAMILIARITY WITH A TWIST: Red Robin feels different, but still like home. Our decor, recipes, and Team Members blend the familiar with the unknown to create new and interesting experiences.
INTEGRITY & HIGH-PERFORMANCE: Every action is driven by unwavering integrity, setting a new benchmark for high performance, ensuring excellence in all endeavors and fostering a culture of trust and excellence.

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