Shift Supervisor

Red Robin; Village of Rib Mountain (WI); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible work schedules

50% food discount

Family discount 25%

Referral bonuses

Health insurance (subject to quals)

Job summary

Red Robin is seeking a Shift Supervisor in Wisconsin to supervise mid and closing shifts, ensuring guest satisfaction, quality, cleanliness, and safety while upholding brand standards. You may also cover other hourly roles as needed and participate in on-the-job leadership growth and training.

As part of the leadership team, you will mentor teammates, resolve guest concerns, and uphold service excellence. This role offers opportunities for advancement within a dynamic casual dining environment.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full service restaurant experience preferred.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Business maturity and an ability to effectively supervise peers.
• High school diploma or equivalent required, some college preferred.
• Passion for the business and compassion for people.
• Highly energetic, self-motivated, goal oriented and dependable.
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills.
• Basic business math and accounting skills, and strong analytical/decision-making skills.
• Basic personal computer literacy.
• Must be able to work a flexible schedule including opening, closing, weekends and holidays.
• Reliable transportation required.
• Serv Safe Certified preferred.

Responsibilities

• Oversee day-to-day restaurant operations during mid and closing shifts under exempt management.
• Lead team, resolve guest issues, maintain product quality and cleanliness.
• Ensure guest satisfaction and focus on revenue generation and cost control.
• Maintain safety, sanitation, and training compliance across shifts.
• Collaborate with management to maximize profits and brand standards.

Job description

Shift Supervisor Range: $17.65 - $21.28

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.

The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us! To qualify for this role a great candidate has:

• Must be at least 21 years old
• Minimum of 1 year full service restaurant experience preferred
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Business maturity and an ability to effectively supervise peers
• High school diploma or equivalent required, some college preferred
• Passion for the business and compassion for people
• Highly energetic, self-motivated, goal oriented and dependable
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• Must be able to work a flexible schedule including opening, closing, weekends and holidays
• Reliable transportation required
• Serv Safe Certified preferred

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Benefits

• Flexible work schedules
• 50% discount on Red Robin food and 25% for your family
• Referral bonuses for bringing new members to our team
• Additional compensation and benefits that are listed below
• Pay Range (Base Pay): Pay range disclosed above
• Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week)
• Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+)
• Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year)
• Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week)

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above. Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Mission

Serve our Guests awesome American food and bottomless fun.

Vision

Be the most loved restaurant brand in the communities we serve.

We WIN TOGETHER when we live our values

• BOTTOMLESS FUN: From our unique art, to our iconic mascot, to our endless fries - we like to have fun. Our playful attitude impacts all aspects of our business, ensuring both Team Members and Guests have a great time.
• UNBRIDLED GENEROSITY: By providing boundless kindness, abundance in service, and a “do-whatever-it-takes” attitude and hospitality, we ensure that our Team Members are equipped and excited to care for our guests.
• FAMILIARITY WITH A TWIST: Red Robin feels different, but still like home. Our decor, recipes, and Team Members blend the familiar with the unknown to create new and interesting experiences.
• INTEGRITY & HIGH-PERFORMANCE: Every action is driven by unwavering integrity, setting a new benchmark for high performance, ensuring excellence in all endeavors and fostering a culture of trust and excellence.

Locations Hiring

• Alaska
• Arizona (Tempe)
• Delaware, New Jersey (Hamilton)
• Kansas, Missouri
• Michigan, Ohio (Toledo)
• Montana
• Pennsylvania (Central, Eastern)
• Texas (Dallas, Rio Grande Valley)