Shift Operations Leader — Safety & Scheduling

Menzies Aviation LATAM; Bangor (ME); On-site; USD 26,000 - 37,000; Full time

Job summary

Menzies Aviation LATAM in Bangor, ME is seeking a shift supervisor to manage day-to-day activities for a specific shift operation. You will supervise staff, ensure accurate timekeeping, coordinate workload, and use company/client vehicles and equipment while reporting discrepancies to the Account Manager or General Manager.

Responsibilities include scheduling personnel, monitoring activity, enforcing regulations, maintaining safety, and communicating with leads, clients, and passengers in a

Qualifications

• High School diploma or equivalent.
• Some supervisory/management in shift work environment experience necessary.
• Verbal and written communications skills.
• Must be 18 years of age or older.
• Must have a reliable telephone and transportation.
• Must read, understand, direct and carry out instructions in English.
• Must meet necessary requirements to obtain a security sensitive identification badge.
• Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
• Be able to resolve problem situations with employees and passengers when necessary.

Responsibilities

• Must be able to perform all duties of subordinate employees when necessary.
• Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
• Schedule personnel daily and furnish copy to Account Manager. Obtain written approval form necessary use of overtime in advance.
• Monitor employee activity and makes adjustments as needed.
• Make sure employees follow all regulations/procedures.
• Check In/Out sheets to insure all employees have logged in times correctly
• Deals fairly, courteously and tactfully with fellow employees while maintaining confidentiality and professionalism.
• Communicate effectively with fellow employees and client representatives.
• Make recommendations to Account Manager regarding personnel performance.
• Act on and communicate safety hazards and equipment problems to Account Manager or General Manager.
• Report inquiries and all other incidents to Account Managers. Emergency situations are to be reported immediately to Account Manager and/or General Manager.
• Respond to inquiries from your leads, employees, client, and passengers in a timely, courteous and professional manner.
• Keep leads informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
• Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
• Give clear concise direction to leads, coordinators, warehouse, and crews while providing both positive and corrective feedback.
• Attend meetings and in-services as required.
• Utilize appropriate communications channels and maintain records, training files, reports and files as required.
• Utilize company provided training materials and resources to develop a safe well trained staff while creating and maintaining a safe working environment.
• Must be in proper business attire as directed by company officials. Identification badges must always be visible.
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
• Perform quality assurance service audits as directed to conform to client's specifications and/or procedures.
• Ensure implementation of the Safety Management System (SMS)
• Implement safety plan for station
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
• Actively participate in the Safety Management System (SMS)
• Perform other duties as requested.

Skills

Verbal and written communications

English literacy

Supervisory experience

18+ years old

Reliable phone & transportation

Education

High School diploma or equivalent

Job description

Menzies Aviation LATAM in Bangor, ME is seeking a shift supervisor to manage day-to-day activities for a specific shift operation. You will supervise staff, ensure accurate timekeeping, coordinate workload, and use company/client vehicles and equipment while reporting discrepancies to the Account Manager or General Manager.

Responsibilities include scheduling personnel, monitoring activity, enforcing regulations, maintaining safety, and communicating with leads, clients, and passengers in a