Ramp Operations Lead — Aircraft Ground Handling

Menzies Aviation LATAM; Brunswick (GA); On-site; USD 24,000 - 34,000; Full time

Job summary

Menzies Aviation LATAM seeks a Passenger Service and/or Ramp Supervisor to oversee daily ramp operations, supervise ramp agents, and coordinate loading/unloading, baggage handling, and ground equipment tasks to ensure safe, on-time aircraft servicing.

The role requires leadership, strong communication, and prior ramp or aviation supervisory experience, with a focus on safety and regulatory compliance. This position is on-site and involves outdoor and shift work.

Qualifications

• Must be 18 years of age or older.
• HS Diploma or GED.
• Valid Driver's License.
• 1 year of front-line ramp experience or similar role.
• Minimum 1 year of supervisory experience in a similar or related role.
• Excellent verbal and written communication skills.
• Strong leadership skills.
• Must have a reliable mode of communication and transportation.

Responsibilities

• Conduct training sessions on topics such as customer service, technical skills, compliance, or product knowledge.
• Manage day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime.
• Perform all duties of subordinate employees when necessary.
• Ensure implementation of the Safety Management System (SMS).
• Implement a safety plan for the station.
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing corrective and preventative actions.
• Train/retrain all personnel in airline procedures, safety procedures, and company policies.
• Maintain good employee relations and handle employee problems efficiently and effectively.
• Communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries.
• Adhere to company policies and procedures and participate in achieving company objectives.
• Monitor employee activity and adjust as needed.
• Handle off-schedule operations when the Manager is not available.
• Perform other duties as requested.

Skills

Verbal & written comms

Leadership

Reliable transportation

Safety awareness

Education

HS Diploma or GED

Valid Driver's License

Job description

Menzies Aviation LATAM seeks a Passenger Service and/or Ramp Supervisor to oversee daily ramp operations, supervise ramp agents, and coordinate loading/unloading, baggage handling, and ground equipment tasks to ensure safe, on-time aircraft servicing.

The role requires leadership, strong communication, and prior ramp or aviation supervisory experience, with a focus on safety and regulatory compliance. This position is on-site and involves outdoor and shift work.