Certified Shift Leader: Fast, Safe, Guest-Driven Ops

McDonald's; West Ossipee (NH); On-site; USD 30,000 - 40,000; Full time

Job summary

McDonald's in West Ossipee, NH is seeking a Certified Swing Manager responsible for overseeing daily operations during shifts. This role includes leading the shift team, ensuring exceptional customer experience, and enforcing food safety standards.

The ideal candidate will demonstrate strong leadership skills, manage team performance, and promote a positive work environment. As the operational leader, the Certified Swing Manager balances people, performance, and procedures for safe food and great service.

Qualifications

• Effective leadership skills with emphasis on team management.
• Ability to handle customer inquiries and complaints professionally.
• Knowledge of food safety procedures and standards.

Responsibilities

• Lead and direct shift team for optimal operations.
• Monitor service quality and enforce food safety regulations.
• Train and evaluate crew members for performance improvement.
• Communicate with management regarding operational needs.

Skills

Leadership

Customer Service

Training and Coaching

Food Safety

Problem Solving

Job description

McDonald's in West Ossipee, NH is seeking a Certified Swing Manager responsible for overseeing daily operations during shifts. This role includes leading the shift team, ensuring exceptional customer experience, and enforcing food safety standards.

The ideal candidate will demonstrate strong leadership skills, manage team performance, and promote a positive work environment. As the operational leader, the Certified Swing Manager balances people, performance, and procedures for safe food and great service.