Shift Manager - Wisconsin Rapids

McDonald's Restaurants Limited; Wisconsin Rapids (WI); On-site; USD 1,515,000 - 2,480,000; Full time

Benefits offered by this job

Bonus programs

Referral gift card

Free meal daily

Meal discounts

Free uniforms

Vacation eligibility

401K eligibility

Insurance program

Bi-Annual raises

Job summary

McDonald's Corporation is seeking a Shift Manager in Wisconsin Rapids, WI to lead crew schedules and oversee daily restaurant operations, ensuring fast, accurate, friendly service and quality guest experiences.

You will drive safety, inventory management, and profitability while mentoring crew and managers, promoting training, and upholding McDonald’s standards in a fast-paced environment.

Qualifications

• Leadership and people-management aptitude
• Experience coordinating crew schedules and shifts
• Strong focus on guest experience and service quality
• Ability to train and guide team members in a fast-paced setting
• Understanding of food safety and cleanliness standards
• Experience in inventory and operational efficiency tasks
• Collaborative, proactive problem-solver with team mindset

Responsibilities

• Lead and manage crew schedules and shift coverage.
• Inspire and empower crew and managers to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take action on safety, security, inventory and profitability.
• Promote training and ongoing learning within the restaurant.
• Drive high performance and results from the team.

Skills

Leadership

Scheduling

Customer Service

Training

Food Safety

Inventory

Teamwork

Job description

Benefits:

• Starting up to $17.50
• Bonus and incentive programs
• Earn a $100 gift card for referring friends and family
• Free meal each day you work
• Meal discounts when not working
• Free uniforms
• Vacation eligibility (full-time)
• 401K eligibility (full-time)
• Cost-Deferred insurance program (full-time)
• Bi-Annual performance reviews and raises

This role is vital to the operations within the restaurant because you’ll:

Lead the experience: Handle and oversee crew schedules

Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards

Take action first: Take measures around safety, security, inventory, and profitability

Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

Passion for helping and serving others (customers and fellow team members);

Strong customer service and support focus;

The ability to communicate effectively and anticipate customer needs; and

To provide solutions and make decisions in a fast-paced environment

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our organization.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on

the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual

orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic

information, citizenship or any other class characteristic protected by federal or applicable state law. We

will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in

the job application or interview process, to perform essential job functions, and to receive other

benefits and privileges of employment. Please contact the restaurant you are applying to request

accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a

complete description of all duties of the job. People who work in this restaurant perform several

different tasks every shift and this posting does not list every essential function of the job.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or in a McDonald’s corporate-owned restaurant to which you are applied.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.