Shift Manager- Starting at $18.60/hr

McDonald's; Chicago (IL); On-site; USD 21,139 - 30,107; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Employee discounts and free meals

Paid time off

Education assistance

Medical, dental, and vision benefits

Early pay options

Job summary

A major fast-food franchise in Chicago is seeking a Shift Manager to lead shift operations. Responsibilities include ensuring food safety, managing crew schedules, and delivering exceptional customer service. Ideal candidates have previous leadership experience and are team players with a flexible schedule. The role offers competitive pay starting at $18.60/hr, along with various benefits including employee discounts and paid time off.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Must be 18 years or older.
• Positive team player with a flexible schedule.

Responsibilities

• Ensure food safety standards are met.
• Communicate internally with team members.
• Manage inventory levels.
• Maintain daily cleanliness and maintenance.
• Oversee crew management and scheduling.
• Ensure quality food production.
• Deliver exceptional customer service.
• Monitor safety and security.
• Prepare shift hand‑offs to the next shift manager.
• Support department targets and goals.

Skills

Leadership

Customer service

Inventory management

Communication

Job description

Shift Manager – Starting at $18.60/hr

Location: Chicago, IL

Employment type: Full‑time

Seniority level: Mid‑Senior level

About the Position

Managers lead shifts every week, ensuring customers receive fast, accurate, and friendly service. A Shift Manager provides leadership to crew and other managers during a shift to maintain quality, service, and cleanliness for customers.

Key Responsibilities

• Ensure food safety standards are met
• Communicate internally with team members
• Manage inventory levels
• Maintain daily cleanliness and maintenance
• Oversee crew management and scheduling
• Ensure quality food production
• Deliver exceptional customer service
• Monitor safety and security
• Prepare shift hand‑offs to the next shift manager
• Support department targets and goals

Qualifications

Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment. Must be 18 years or older. Positive team player with a flexible schedule, suitable for a fast‑paced environment.

Benefits and Perks

• Competitive pay – starting at $18.60/hr
• Flexible schedules
• Employee discounts and free meals
• Paid time off
• Education assistance through Archways to Opportunity after 90 days (High School credential, college tuition assistance, ESL classes)
• Medical, dental, and vision benefits*
• Early pay options

Employer Information

This position is for a restaurant owned and operated by an independent franchisee. The franchisee is the sole employer and is responsible for all employment matters, including hiring, firing, discipline, staffing, and scheduling. McDonald’s USA has no control over employment decisions for this role.

*Benefits subject to eligibility and enrollment.