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McDonald's in Illinois is seeking a Shift Manager to lead weekly shifts, ensure fast, accurate, and friendly service, and guide crew and managers to uphold quality, safety, and cleanliness.
Responsibilities include shift planning, monitoring performance, and driving targets while maintaining profitability and strong team communication. Ideal candidates bring leadership experience and a flexible, team‑oriented mindset for a fast‑paced environment.
Managers lead shifts every week, ensuring a fast, accurate, and friendly experience for customers on each visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure outstanding quality, service, and cleanliness.
Shift Managers perform a variety of tasks, including planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift. They may also be responsible for meeting targets during their shifts and helping their assigned departments meet their goals.
Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who thrive in a fast‑paced environment. Candidates must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.
This position is performed at a restaurant owned and operated by an independent franchisee. The franchisee is the sole employer and responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no involvement in these decisions and will not receive a copy of the application. By applying, you acknowledge that you are applying to work for the franchisee, not McDonald’s USA.