Shift Manager - Quality & Service Leader

Mattheathagent; Heath (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Workstream is seeking a Shift Manager for their Heath, Ohio location. The role involves overseeing restaurant operations, ensuring quality food and service, and training Associates. The ideal candidate has previous management experience and strong leadership skills.

The Shift Manager will engage with customers, handle complaints, and maintain high-performance standards within the team. Effective cost and staff management are crucial for delivering the company's mission and promise.

Qualifications

• Must have 1 year of experience as Shift Lead or similar managerial role.
• Successful completion of all training and certification programs.
• Able to lift up to 50 pounds and stand for the entire shift.

Responsibilities

• Manage daily operations and ensure quality service.
• Train and coach Associates to meet Donatos standards.
• Handle customer complaints efficiently and empathetically.

Skills

Essential functions performance

Customer interaction

Training new Associates

Food safety standards

Cost management

Education

Completed Donatos M.I.T. Program

Job description

Workstream is seeking a Shift Manager for their Heath, Ohio location. The role involves overseeing restaurant operations, ensuring quality food and service, and training Associates. The ideal candidate has previous management experience and strong leadership skills.

The Shift Manager will engage with customers, handle complaints, and maintain high-performance standards within the team. Effective cost and staff management are crucial for delivering the company's mission and promise.