Shift Manager — Leadership, Training & Growth

McDonald’s; Cleveland (OH); On-site; USD 19,286,400 - 31,684,800; Full time

Job summary

McDonald1;s is seeking a Shift Manager in Cleveland to lead daily restaurant operations. You will oversee shifts, guide crew and fellow managers, and ensure high standards of food quality, service speed, and customer satisfaction. The role emphasizes safety, profitability, and teamwork in a fast-paced environment.

Experience in leadership is preferred, and candidates must be at least 18 years old. Join a team that values energy, coaching, and growth opportunities within a franchise setting.

Qualifications

• Previous leadership experience is preferred, ideally in a restaurant or similar fast-paced environment.
• Must be 18 years or older to be a manager.
• Positive team player with flexible schedule.

Responsibilities

• Lead shifts each week to ensure fast, accurate, and friendly service.
• Provide leadership to crew and other supervisors during a shift to meet McDonald1s standards for quality, service, and cleanliness.
• Monitor safety, security, and profitability; communicate with the next Shift Manager to ensure a smooth handoff.
• Help the team meet daily/shift targets and support department goals.

Skills

Shift management

Customer service

Leadership

Job description

McDonald1;s is seeking a Shift Manager in Cleveland to lead daily restaurant operations. You will oversee shifts, guide crew and fellow managers, and ensure high standards of food quality, service speed, and customer satisfaction. The role emphasizes safety, profitability, and teamwork in a fast-paced environment.

Experience in leadership is preferred, and candidates must be at least 18 years old. Join a team that values energy, coaching, and growth opportunities within a franchise setting.