Shift Manager: Lead, Train & Optimize Drive-In Ops

Hunter Super Techs - TurnPoint; Winter Haven (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sonic Drive-In in Winter Haven, Florida is seeking a motivated Shift Manager to support the General Manager in daily drive-in operations, training staff, and ensuring fast, friendly, and safe service. You will lead teams, schedule shifts, and monitor inventories to meet cost controls and quality standards.

Responsibilities include opening/closing duties, adjusting staffing to demand, and maintaining guest satisfaction through effective coaching and problem solving.

Qualifications

• Minimum six months of restaurant management experience in QSR or retail.
• Experience supervising and training team members.
• Strong communication and math skills.
• Ability to work irregular hours, nights, weekends and holidays.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees to ensure all service standards are met.
• Performs restaurant opening and/or closing duties.
• Monitors staffing levels, inventory and food cost; completes weekly inventory.
• Reinforces a customer service mentality and resolves guest requests with staff.

Skills

Team leadership

Staff training

Customer service

Shift management

Staff scheduling

Inventory control

Tools

POS systems

Job description

Sonic Drive-In in Winter Haven, Florida is seeking a motivated Shift Manager to support the General Manager in daily drive-in operations, training staff, and ensuring fast, friendly, and safe service. You will lead teams, schedule shifts, and monitor inventories to meet cost controls and quality standards.

Responsibilities include opening/closing duties, adjusting staffing to demand, and maintaining guest satisfaction through effective coaching and problem solving.