Drive-In Shift Lead & Operations Manager

Sonic Drive-In; Garland (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager to lead drive-in operations during shifts and supervise team members. You will train and coach staff, ensure guest satisfaction, and execute opening or closing duties while maintaining cost controls.

The role requires at least six months of restaurant management experience, strong knowledge of labor laws, and excellent communication skills. Expect nonexempt status and varied shifts, including nights and weekends.

Qualifications

• Experience: At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.).
• Knowledge of federal, state, and local health and safety laws and regulations.
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle and properly escape guest issues/concerns during shift
• Handle and properly escape employee issues/concerns
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Skills

Restaurant management

Job description

Sonic Drive-In is seeking an Assistant Manager to lead drive-in operations during shifts and supervise team members. You will train and coach staff, ensure guest satisfaction, and execute opening or closing duties while maintaining cost controls.

The role requires at least six months of restaurant management experience, strong knowledge of labor laws, and excellent communication skills. Expect nonexempt status and varied shifts, including nights and weekends.