Shift Manager: Lead Teams, Elevate Guest Experience

McDonald's; Manitowoc (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every年

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald's is seeking a Shift Manager to lead the experience by overseeing crew schedules, guiding daily operations, and ensuring fast, friendly service that reflects the brand. You’ll mentor team members and coordinate with supervisors to keep doors open and energy high.

The role emphasizes safety, cleanliness, inventory controls, and profitability, with a strong focus on training and continuous improvement.

Qualifications

• Passion for helping and serving others (customers and team).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience by overseeing crew schedules and daily operations.
• Provide encouraging leadership for crew and managers to ensure guest satisfaction.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take measures around safety, security, inventory, and profitability.
• Cultivate training and ongoing learning within the restaurant.

Skills

Lead with empathy

Customer service focus

Effective communication

Decision making in fast-paced env

Job description

McDonald's is seeking a Shift Manager to lead the experience by overseeing crew schedules, guiding daily operations, and ensuring fast, friendly service that reflects the brand. You’ll mentor team members and coordinate with supervisors to keep doors open and energy high.

The role emphasizes safety, cleanliness, inventory controls, and profitability, with a strong focus on training and continuous improvement.