Shift Manager: Lead Teams, Deliver Great Service

McDonald's; Durham (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Vacation days 15-25

Education benefits

Medical/dental/vision coverage

Retirement benefits

Short- and long-term disability

Job summary

McDonald’s franchisee restaurant in Durham, NC is hiring a Shift Manager to lead daily operations and a crew of team members. You will ensure fast, accurate and friendly service while upholding quality, safety and cleanliness standards.

Applicants with prior leadership experience in food service or hospitality and a flexible schedule are preferred. This full-time role offers comprehensive benefits and opportunities for growth within a franchisee-operated setting.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Ability to lead shifts weekly and manage crew and other managers.

Responsibilities

• Lead shifts to ensure fast, accurate, friendly service.
• Supervise crew and other managers during each shift to meet quality, service and cleanliness standards.
• Monitor safety, security, profitability, and shift performance; prepare the next Shift Manager for a smooth handover.
• Manage tasks like scheduling, training, inventory, and daily maintenance.
• Provide exceptional customer service and uphold McDonald’s standards.

Skills

Leadership

Teamwork

Customer focus

Flexibility

Job description

McDonald’s franchisee restaurant in Durham, NC is hiring a Shift Manager to lead daily operations and a crew of team members. You will ensure fast, accurate and friendly service while upholding quality, safety and cleanliness standards.

Applicants with prior leadership experience in food service or hospitality and a flexible schedule are preferred. This full-time role offers comprehensive benefits and opportunities for growth within a franchisee-operated setting.