Shift Manager: Lead Fast-Paced Teams & Growth

McDonald's; Mayodan (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid vacation

Educational assistance

Health insurance

Flexible spending accounts

Disability insurance

Service awards

Job summary

McDonald's restaurant in Mayodan, NC is seeking a Shift Manager to lead daily operations, ensuring fast, accurate, and friendly service while upholding food safety and cleanliness. You will supervise crew and other managers, manage shift expectations, scheduling, and training to meet targets and deliver exceptional customer service.

Previous leadership experience is preferred; you must be 18 or older to manage in our franchisee-operated restaurant.

Qualifications

• Leadership experience preferred, ideally in restaurant or retail.
• Experience supervising a team during a shift and driving results.
• Strong customer service mindset with clear communication.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Oversee food safety, quality, and cleanliness standards.
• Monitor safety, security, and profitability during shifts.
• Coordinate internal communication between teams and shifts.
• Manage crew, scheduling, and training for continuous improvement.
• Work to meet targets and support department goals.
• Foster a positive, energetic team environment.
• Ensure exceptional customer service and smooth operations.
• Assist in inventory, maintenance, and daily tasks.
• Develop leaders and prepare successors for the next shift.

Skills

Leadership

Teamwork

Flexible schedule

Customer service

Communication

Job description

McDonald's restaurant in Mayodan, NC is seeking a Shift Manager to lead daily operations, ensuring fast, accurate, and friendly service while upholding food safety and cleanliness. You will supervise crew and other managers, manage shift expectations, scheduling, and training to meet targets and deliver exceptional customer service.

Previous leadership experience is preferred; you must be 18 or older to manage in our franchisee-operated restaurant.